Plan alternative resource(s) to perform the essential 'normal work' of the key people who will not be available because they are committed to the Project Team
Implement Backfill Plan when appropriate
Action Change Management Plan
Training
Conduct initial familiarisation training on Hardware, Operating and System Software, and Applications for Project Team and Key Users
With Key User input, develop the Training Plan for end users
Identify Key Users to be trained
Identify Key User's training needs
Develop material to meet Users' training needs
Develop detailed Training Plan (Who, when, where, how, measurement criteria)
System Management Practices
Determine System Management Responsibilities
Design and document System Management Practices including Back-up, Recovery & Business Continuity Plan (BCP)
For On-Premise, Install Hardware and Systems Software Environment (Pilot first)
Plan installation building and installation cabling work
Plan installation cabling
Perform building/cabling
Order, receive, install, configure and test hardware
Order, receive, install, configure and test Network / WAN / LAN
Order, receive, install, configure and test Operating System(s) and System Software
Install Applications Software Environment (Test or Pilot first)
Order, Install, configure and test software
Determine and setup Security Requirements
Set up application licensing
Set up Development, Test and Production environments
Data Migration Plan
Identify and obtain access to all current system data sources
Identify data source formats
Identify conversion options (including manual data entry as a last resort) to meet target system input format
Agree approach for each data source
Develop data migration plan
Interfaces, Reports and Modifications
Determine possible requirements based on business need
Use cost vs benefit to explore possible requirements
Establish agreed requirements
Specify, design and develop/source agreed requirements
Key users test and sign-off agreed requirements
Install successful agreed requirements
Review Stationery Requirements
Review current Stationery
Determine stationery to support target system reporting requirements
Redesign new stationery as required
Order sample of new stationery to arrive in time for Pilot
Perform Pilot
Prepare plan
Key users develop test scenarios
Source and validate Test Data
Prepare input/control forms if required
Finalise interfaces, reports and modifications
Establish complete test environment
Import and set up test data for applications
Perform Pilot Technical Tests - fully test all technical and systems level aspects of Pilot
Perform Pilot Applications Tests - Key users test all applications in a representative mix
Identify, document and resolve issues identified during pilot
Iterate as required to determine if pilot is a success or a failure
Incorporate lessons learned from successful pilot into production rollout
Use the lessons learned from the Pilot to refine and implement the optimum production system roll out.
Install, configure and test hardware & software production environment at all target sites
Action End User Training Plan
Go Live
Have a proven Fall Back plan in place as a contingency if Go Live fails
Implement standard system practices
Prepare production environment
Action Data Migration plan
Load production data and Go Live
Monitor production
Review and implement Fall Back contingency plan as required
After Go Live
Review all system activities identify and resolve issues
Complete Formal Acceptance Tests in accordance with contract and business cycles
Determine and agree additional requirements
