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i&A Information Systems Implementation Guidelines
Empowering Solutions that Work  Once the preferred supplier(s) have been identified from the Information Systems Procurement process, a number of key areas typically need strong focus to successfully implement an Information System. These guidelines suggest a foundation for ensuring that the IS Implementation Plan leads to a successful business system.
Establish Project Management and Control Establish Project Sponsor and Steering Group for governance Sponsor secures resources necessary for project success Establish Project Charter Establish Project Owners, Project Management, Project Team and Key Users Plan and conduct Project Steering Group and Project Team meetings Assess Organisational impacts Project Owner / Project Manager: - Develop and implement Project Plan
- Develop Change Management Plan
- Develop Implementation Plan
- Establish and manage Change Control
- Establish and manage Issues Register
- Establish and manage Risk Register and associated Contingency Planning
Backfill Plan Plan alternative resource(s) to perform the essential 'normal work' of the key people who will not be available because they are committed to the Project Team Implement Backfill Plan when appropriate Action Change Management Plan Training Conduct initial familiarisation training on Hardware, Operating and System Software, and Applications for Project Team and Key Users With Key User input, develop the Training Plan for end users Identify Key Users to be trained Identify Key User's training needs Develop material to meet Users' training needs Develop detailed Training Plan (Who, when, where, how, measurement criteria) System Management Practices Determine System Management Responsibilities Design and document System Management Practices including Back-up, Recovery & Business Continuity Plan (BCP) For On-Premise, Install Hardware and Systems Software Environment (Pilot first) Plan installation building and installation cabling work Plan installation cabling Perform building/cabling Order, receive, install, configure and test hardware Order, receive, install, configure and test Network / WAN / LAN Order, receive, install, configure and test Operating System(s) and System Software Install Applications Software Environment (Test or Pilot first) Order, Install, configure and test software Determine and setup Security Requirements Set up application licensing Set up Development, Test and Production environments Data Migration Plan Identify and obtain access to all current system data sources Identify data source formats Identify conversion options (including manual data entry as a last resort) to meet target system input format Agree approach for each data source Develop data migration plan Interfaces, Reports and Modifications Determine possible requirements based on business need Use cost vs benefit to explore possible requirements Establish agreed requirements Specify, design and develop/source agreed requirements Key users test and sign-off agreed requirements Install successful agreed requirements Review Stationery Requirements Review current Stationery Determine stationery to support target system reporting requirements Redesign new stationery as required Order sample of new stationery to arrive in time for Pilot Perform Pilot Prepare plan Key users develop test scenarios Source and validate Test Data Prepare input/control forms if required Finalise interfaces, reports and modifications Establish complete test environment Import and set up test data for applications Perform Pilot Technical Tests - fully test all technical and systems level aspects of Pilot Perform Pilot Applications Tests - Key users test all applications in a representative mix Identify, document and resolve issues identified during pilot Iterate as required to determine if pilot is a success or a failure Incorporate lessons learned from successful pilot into production rollout Use the lessons learned from the Pilot to refine and implement the optimum production system roll out.
Install, configure and test hardware & software production environment at all target sites Action End User Training Plan Go Live
Have a proven Fall Back plan in place as a contingency if Go Live fails Implement standard system practices Prepare production environment Action Data Migration plan Load production data and Go Live Monitor production Review and implement Fall Back contingency plan as required After Go Live Review all system activities identify and resolve issues Complete Formal Acceptance Tests in accordance with contract and business cycles Determine and agree additional requirements Progressively implement agreed additional requirements Resource:
'Information Systems Implementation Guidelines' by Ian Howard (29kb .pdf Document)
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Prosperity depends upon doing the Right Thing at the Right Time in the Right Way. i&A contributes by nurturing People, IT and Organisations with independent consulting and Professional Services: Independent reviews of Information Systems and IS Projects.
Clarifying strategic and operational plans with consulting, Presentations and Workshops. Contract CIOs for strategic and operational advice that gets the best value from IS for the business; today and tomorrow.
Facilitating contestable RFP Procurement Processes to successfully seek, source and implement the right IS doing the right things in the right ways at the right price. Mentoring with Leadership, Management and Operations.
Chats about Fishing and other important Life Work Balance stuff ... |
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